Is The Customer Experience Dead?

Is The Customer Experience Dead?
When is the last time you made a purchase or had a business interaction and you were blown away? We as a culture are more apt to talk about what went wrong with a purchase or dealings with a company than what went right.
As companies continue to cut costs and employees [...]

Who Is Your Next Customer?

When your company is hiring you have an opportunity to meet and exchange information with many people about your organization. In many ways this can be considered another marketing channel for your business. Have you ever taken a step back and thought about a potential employee’s experience with your company based on their perceptions from [...]

Inside Sales Manager (New York City)

Whiting Consulting is currently looking for an Inside Sales Manager to join our client’s Sales team. In this high impact, critical role, you will be responsible for driving qualified leads and building the pipeline for the sales organization through teleprospecting and other demand generation activities. As a key component of the sales process, you will [...]