Employee-Customer Interaction Starts with Engagement

The focus of building a trusting relationship with customers takes time and patience…but what else? In a recent post from Brian Solis, he says that changing your company’s focus to the quality of the customer experience should be top-most on your list of company priorities. Once in a while, we come across an experience where [...]

Why I Became an Entrepreneur

“What Makes a Top Performer in Business?” Series: Part I

Sitting on my shelf collecting dust bunnies since last fall, I finally decided to pick up and open the book Talent is Overrated by Geoff Colvin. What suddenly peaked my interest in the talent subject was graduating exactly a year ago and where I have come in my career since then.  It got me thinking [...]

‘Managing Forward’ Series Part III: Advice for Interns

The final video of Chip’s interview focuses on what managers look for in today’s young professionals. It is important for every intern going into a new role to learn and discover what they need to bring to the table to benefit the employer and themself. From Chip’s six years of managing college students, there are [...]

‘Managing Forward’ Series Part II: Advice on Managing Young Professionals

The second part of our ‘Managing Forward’ Series includes Chip’s energetic thoughts of how an organization can flourish by offering internship programs that can focus on adding value for everyone. His advice in our interview will give managers perspective on how a company can increase their benefits through “people development,” and how this helps build [...]

‘Managing Forward’ Series Part I: Advice on Managing Young Professionals

I had a great student job when I was in college.  I had the pleasure of working in the SUNY Geneseo College Student Union and working for a great mentor, Chip Matthews, Union Director.  I often lean on the learnings and advice I received from Chip, and wanted to know how he was doing since [...]

GenYired: Productivity & Time Management

Wednesday, that hump everyone wants to get over smoothly in the middle of their week. Here are a few posts to help you become more organized with your time, and some statistics on productivity.

My Interview with HR Bartender

Organizations today are going through a lot of changes within their structures with the state of the economy and realize they need to start adapting to change. This change occurs by focusing on creating a dynamic workforce of employees, and learning how and when to properly manage them by generating a sense of engagement between [...]

Director Global Technical Support (NYC/Boston)

Travel Required : None Job Type : Full Time Education : Bachelor’s Degree Category : Computers, Software Job Description:  We are currently seeking an experienced Director of Global Technical Support to manage 24×7 customer support operations for our groundbreaking GridServer and FabricServer products. Our customer base in financial services, insurance, petroleum exploration, telecommunications, and other [...]