Posted on February 4, 2011 by Whiting Consulting
Pre-Sales Engineer with emphasis on Technical Customer Support… The position of Sales Engineer is an integral part of the sales organization and assists the sales team with pre-sales technical knowledge and presentations as well as being responsible for ensuring the technical win at customer accounts. The engineer will work closely with Account Managers and prospects as a subject-matter expert to demonstrate how a proposed solution meets and exceeds customer requirements. In supporting the sales organization the individual will provide support for product demonstrations, technical discussions, RFI, RFP, and general information security best practices. This is a fast-paced and rewarding opportunity.
Maintain a high standard of technical competency.
Help to define sales strategy.
Assist Sales in a technical capacity closing complex deals.
Contribute to refining Sales processes.
Manage customer relationships and expectations.
Acquire and maintain advanced technical knowledge on Mimesweeper products.
Teach MIMEsweeper classes to internal and external clients.
Provide consulting services to customers remotely and on-site.
Provide support as needed to the Company personnel for internal projects.
Serves as primary technical point of contact for projects.
Participates in development of new products including the identification of new technologies applicable to the company’s product line.
Responsible for system integration especially in the installation and configuration of system software and firmware.
Define the Company’s product/service solution technology for specific customer opportunities.
Conduct technical presentations to customers on the company and our products.
Providing solution and technical level advice to Account Managers in sales planning and during customer meetings.
Identify projected financial and business benefits that will be delivered to customers through implementing solutions.
Ability to demonstrate complex software concepts and product capabilities in a business relevant manner.
Extensive experience of developing and delivering presentations to large and diverse audiences.
Strong customer interactions skills.
Working with prospects at both a technical and business level to show how Company solutions can provide value to them.
Possess demonstrable skills in customer-centric selling and a proven track record using it to help drive revenue.
Work with the sales team to strategize on sales approaches to develop business.
Ensure successful product evaluations and post sale installations when necessary.
Drive the technical pre-sales process and act as a technical resource for the sales team.
Perform Proof of Concepts with prospective customers and proactively follow up with customers and accounts.
Skills & Experience
Excels in an environment that is demanding and requires multi-tasking.
Team-oriented work style.
Excellent verbal and written communication skills.
Ability to effectively work with other support organizations.
Must be organized and detail-oriented.
Ability to effectively deal with customers in person.
2+ years of proven IT technical support experience.
High School Diploma required, college and/or technical degree a plus
Microsoft NT/Windows 2000 and/or 2003 experience.
Technical Certifications a plus (MCSE, CNE, MCP, SQL, etc.)
Experience with MIMEsweeper family of products helpful.
Occasional Evening/Weekend work.
Limited travel may be required, up to approximately 25%.
Filed under: Jobs | Tagged: IT technical support, job posting, job search, job searching, jobs, MIMEsweeper, New Jersey, pre-sales, pre-sales engineer, proof of concept, Sales, technical customer support | Leave a comment »
Posted on January 24, 2011 by Whiting Consulting
Whiting Consulting is seeking for a highly-motivated Marcom Manager for our client in the New York City area. This individual will report to VP of Marketing and will be responsible for running day-to-day marketing communication activities including PR, AR, Social media, Events management and more.
Develop and execute marketing communication programs to drive awareness, support demand generation and assist sales in closing deals.
Provide initiative, creativity and content for marketing collateral, including sales tools, product presentations, product demos, white papers and blog posts.
Manage the company’s social media profiles to collect data and feedback from the marketplace while generating leads, increasing organic traffic and establishing thought leadership positioning for Company.
Full responsibility on the Company’s website including content development, management of 3rd party designers, implementation of SEO practices, tracking and measuring success and producing periodic analytic reports.
Develop tradeshow strategies and execute from concept to completion.
Keep up-to-date on technology trends, developments & best practices.
At least 3 years experience in Marcom for high-tech companies, with experience in planning and executing Marcom strategies.
Preferred: at least 2 year-experience in an internet services company.
Bachelor’s degree in business, marketing, or technical field, or equivalent work experience…
Outstanding written and oral communications skills.
Demonstrated delivery of world-class materials – collateral, presentations, advertising, etc..
High level of creativity and initiative.
Strong graphical sense and knowledge of mainstream graphic/web programs (Photoshop, Flash, etc.)
Preferred: experience in e-commerce.
Filed under: Uncategorized | Tagged: job posting, job search, jobs, MarCom Manager, Marketing, Marketing Communications, new york, New York City, NYC, SEO | Leave a comment »
Posted on January 11, 2011 by Whiting Consulting
Whiting Consulting is searching for a high-energy, aggressive, results-oriented, and over-achieving individual to join our Business Development team as Business Development and Channel Director. The key responsibility for this position is driving new revenues and increased sales through the company’s existing SI and channel partners as well as identifying and signing addition channel and partner relationships.
Duties and Responsibilities
Responsible for developing the strategy and execution of our channel partnership program focused on financial and insurance sector.
Maximize revenue by effectively recruiting new channels and managing the channel account relationship process.
Conduct needs analysis to understand client’s business objectives.
Create detailed channel account plans, potentially including: customer overview, business objectives, strategies, competitive situation, SWOT analysis, identify top opportunities, and able to initiate executive involvement when required.
Establish strong relationships with key channels, SI and consultant partners.
Creating and executing partner enablement plans.
Working closely with partner field organization to drive partner leads, qualified joint opportunities, and deals.
Presentations and meeting with customers together with partners sales teams.
Attaining an annual quota of qualified opportunities, successful POVs (Proof of Value), and revenue via partners.
Integrate into partner sponsored customer and partner sales events, training, sales meetings, etc.
Training to Company sales organization on working with the resell partner on opportunities.
Ability to work independently.
Essential Education, Experience and Skills
Require minimum 5 years of industry experience.
Comfortable negotiating multi-million deals, managing a complex sales process involving multiple stakeholders.
History working for a start-ups.
Proficient at building relationships and partnerships with senior level executives.
Experience identifying/initiating/developing partnerships and alliances with resellers, system integrators or solution providers in the financial services industry.
Experience in driving revenues through channel partners.
Successful experience creating strong pipeline together with Global SIs.
Exceptional presentation and interpersonal skills; Excellent relationship-building ability..
Familiar with the IT management, performance management, Application Management space.
Bachelor’s degree in Business Administration, Eng. or related fields, MBA a plus.
Profound experience and relationships with Financial service providers and Financial vertical in the Global SIs.
Advantage for previous experience with: Accenture, Cap Gemini, FIServ, FIS Global, Jack Henry, S1, Open Solutions.
Filed under: Uncategorized | Tagged: business development, channel, Director, job posting, New York City, NYC, Sales | Leave a comment »
Posted on January 3, 2011 by Whiting Consulting
Whiting Consulting is searching for an Account Manager for our client, a the leader in dynamically-generated video, enabling e-commerce businesses to reinforce their brands and drive website traffic by creating limitless, high-quality, always up-to-date videos to showcase products and services. Our client’s software-as-a-service (SaaS)-based video generation platform helps customers personalize web experiences, enhance customer engagement, increase conversions and boost search engine ranking, ultimately improving marketing ROI
Serves as the primary business contact for customers.
Responsible for all client communications and conflict resolution.
Collaborate with internal groups to report negotiations status and receive ongoing support.
Keep track of customer’s orders, service performance, and data analyze for billing purpose.
Meet or exceed annual revenue goals.
Maintain and grow client relationships that support the achievement of multi-year revenue and growth goals.
Prevent customers churn.
Aware and in pursuit of opportunities for account growth.
3+ years Account Management experience.
Experience working with SAAS recurring models.
Deep knowledge and understanding of the operational, product management and marketing aspects of online businesses.
Candidate must be willing to travel and communicate frequently with offshore offices and customers.
Excellent personal communications skills and ability to form personal relationships with customers and partners.
Achiever and sales oriented mentality.
Filed under: Jobs | Tagged: account manager, e-commerce, ecommerce, job posting, jobs, Marketing, New York City, NYC, ROI, SaaS, video | Leave a comment »
Posted on July 20, 2010 by Whiting Consulting
Whiting Consulting is searching for Manager/Director of Quality Assurance for our client. As a result of their continued growth and the success of their business model, we are searching for a Manager/Director of Quality Engineering. This role will be responsible for the growth, development and expansion of all quality-engineering programs within the company.
Build and develop the QA organization to support the growth and diversification of the business.
Implement a continuous plan for growing and maturing the QA organization.
Guide the development of all QA processes across the organization.
Lead the development of all aspects of quality assurance including new product testing, regression testing, automation and load testing.
Support the operations team in the validation of multiple sites including disaster recovery and secondary sites.
In coordination with the operations and development teams, develop a plan for building and developing programs to measure and validate the technology we create.
“Hands in” involvement with QA team and Development
Required Skills and Experience
B.S./M.S. in Computer Science or equivalent discipline/experience.
15+ years experience as QA professional, with at least 10 years in a leadership role.
Proven experience with Agile Software Development methodologies and Scrum.
Excellent communication skills and customer oriented focus, with the ability to communicate at all levels of the organization from individual contributor to Senior Executive.
Experience working for a SaaS company.
Experience leading a distributed QA organization.
Experience testing large-scale, database driven Web sites.
Detailed technical knowledge of multi-tier/multi-site internet systems.
In depth understanding of distributed systems and how to evaluate performance and stability across these systems.
Deep experience with load, stress, black box and white box testing.
Proven ability to work cross-functionally with all departments to achieve and meet tight deadlines.
Outstanding organization skills.
Experience managing outsourced and offshore teams.
Strong background in Software Development Lifecycle (SDLC).
Experience with Agile Software Development methodologies.
Direct experience with QA automation tools (Selenium).
Desired Skills and Experience
Direct, recent experience testing disaster recovery sites and multi-site applications.
Direct experience building and developing multi-site QA teams.
Strong grasp of Internet technologies including HTTP, HTML, JSP and Java.
Filed under: Uncategorized | Tagged: director of quality assurance, job posting, job searching, jobs, manager of quality assurance, QA, quality assurance | Leave a comment »
Posted on June 30, 2010 by Whiting Consulting
Responsible for the day-to-day HR administrative operations for the United States and Canada to ensure employees get quality service from their HR team.
Create new hire offer letters and contracts
Give new hire orientations (organization overview, benefits, software introduction, timesheets)
Make New Hire paperwork folders
On-boarding of new hires (enrolling onto benefits, coordinating CPH training)
Manage benefit programs and assisting employees with questions or concerns
Notify appropriate vendors of terminations and sending Cobra letters
Assist employees with global repatriation and domestic relocations
Maintain HR files in accordance with U.S. laws and regulations (i.e. I-9 forms)
Coordinate Visa paperwork with employees and immigration attorney in a timely manner; maintaining visa status spreadsheet
Create Excel spreadsheets for employee tracking purposes (salary increases, bonus payments, etc.)
Work on various HR related ad hoc projects such as creating documents, competency track-ing, etc.
Run Siebel reports, as necessary
Filed under: Jobs | Tagged: HR, Human Resources, job posting, New York City, NYC | Leave a comment »
Posted on June 14, 2010 by Whiting Consulting
Our client, an online auction platform has over 10,000 participants, including global financial institutions, hedge funds, private equity firms, mutual funds, corporations and other institutional and accredited investors. As a result of their continued growth and the success of their business model, Whiting Consulting is searching for a Manager/Director of Quality Engineering. This role will be responsible for the growth, development, and expansion of all quality-engineering programs within the company.
Build and develop the QA organization to support the growth and diversification of the business
Implement a continuous plan for growing and maturing the QA organization
Guide the development of all QA processes across the organization
Lead the development of all aspects of quality assurance including new product testing, regression testing, automation and load testing
Support the operations team in the validation of multiple sites including disaster recovery and secondary sites
In coordination with the operations and development teams, develop a plan for building and developing programs to measure and validate the technology they create
“Hands in” involvement with QA team and Development
Required Skills and Experience
B.S./M.S. in Computer Science or equivalent discipline/experience
15+ years experience as QA professional, with at least 10 years in a leadership role
Proven experience with Agile Software Development methodologies and Scrum
Excellent communication skills and customer oriented focus, with the ability to communicate at all levels of the organization from individual contributors to Senior Executives
Experience working for a SaaS company
Experience leading a distributed QA organization
Experience testing large-scale, database driven websites
Detailed technical knowledge of multi-tier/multi-site internet systems
In depth understanding of distributed systems and how to evaluate performance and stability across these systems
Filed under: Jobs | Tagged: Director, job posting, Manager, New York City, NYC, online auction, QA, quality assurance | Leave a comment »