Pre-Sales Engineer (Mount Laurel, New Jersey)

Pre-Sales Engineer with emphasis on Technical Customer Support… The position of Sales Engineer is an integral part of the sales organization and assists the sales team with pre-sales technical knowledge and presentations as well as being responsible for ensuring the technical win at customer accounts. The engineer will work closely with Account Managers and prospects as a subject-matter expert to demonstrate how a proposed solution meets and exceeds customer requirements. In supporting the sales organization the individual will provide support for product demonstrations, technical discussions, RFI, RFP, and general information security best practices. This is a fast-paced and rewarding opportunity.

Responsibilities

Maintain a high standard of technical competency.

Help to define sales strategy.

Assist Sales in a technical capacity closing complex deals.

Contribute to refining Sales processes.

Manage customer relationships and expectations.

Acquire and maintain advanced technical knowledge on Mimesweeper products.

Teach MIMEsweeper classes to internal and external clients.

Provide consulting services to customers remotely and on-site.

Provide support as needed to the Company personnel for internal projects.

Serves as primary technical point of contact for projects.

Participates in development of new products including the identification of new technologies applicable to the company’s product line.

Responsible for system integration especially in the installation and configuration of system software and firmware.

Define the Company’s product/service solution technology for specific customer opportunities.

Conduct technical presentations to customers on the company and our products.

Providing solution and technical level advice to Account Managers in sales planning and during customer meetings.

Identify projected financial and business benefits that will be delivered to customers through implementing solutions.

Ability to demonstrate complex software concepts and product capabilities in a business relevant manner.

Extensive experience of developing and delivering presentations to large and diverse audiences.

Strong customer interactions skills.

Working with prospects at both a technical and business level to show how Company solutions can provide value to them.

Possess demonstrable skills in customer-centric selling and a proven track record using it to help drive revenue.

Work with the sales team to strategize on sales approaches to develop business.

Ensure successful product evaluations and post sale installations when necessary.

Drive the technical pre-sales process and act as a technical resource for the sales team.

Perform Proof of Concepts with prospective customers and proactively follow up with customers and accounts.

 

Skills & Experience

Excels in an environment that is demanding and requires multi-tasking.

Team-oriented work style.

Excellent verbal and written communication skills.

Ability to effectively work with other support organizations.

Must be organized and detail-oriented.

Ability to effectively deal with customers in person.

2+ years of proven IT technical support experience.

High School Diploma required, college and/or technical degree a plus

Microsoft NT/Windows 2000 and/or 2003 experience.

Technical Certifications a plus (MCSE, CNE, MCP, SQL, etc.)

Experience with MIMEsweeper family of products helpful.

Occasional Evening/Weekend work.

Limited travel may be required, up to approximately 25%.

 

Apply by sending your resume to resumes@whitingconsulting.com.

Marcom Manager (New York, New York)

Whiting Consulting is seeking for a highly-motivated Marcom Manager for our client in the New York City area. This individual will report to VP of Marketing and will be responsible for running day-to-day marketing communication activities including PR, AR, Social media, Events management and more.

Responsibilities

Develop and execute marketing communication programs to drive awareness, support demand generation and assist sales in closing deals.

Provide initiative, creativity and content for marketing collateral, including sales tools, product presentations, product demos, white papers and blog posts.

Manage the company’s social media profiles to collect data and feedback from the marketplace while generating leads, increasing organic traffic and establishing thought leadership positioning for Company.

Full responsibility on the Company’s website including content development, management of 3rd party designers, implementation of SEO practices, tracking and measuring success and producing periodic analytic reports.

Develop tradeshow strategies and execute from concept to completion.

Keep up-to-date on technology trends, developments & best practices.

Requirements

At least 3 years experience in Marcom for high-tech companies, with experience in planning and executing Marcom strategies.

Preferred: at least 2 year-experience in an internet services company.

Bachelor’s degree in business, marketing, or technical field, or equivalent work experience…

Outstanding written and oral communications skills.

Demonstrated delivery of world-class materials – collateral, presentations, advertising, etc..

High level of creativity and initiative.

Strong graphical sense and knowledge of mainstream graphic/web programs (Photoshop, Flash, etc.)

Preferred: experience in e-commerce.

Apply by sending your resume to resumes@whitingconsulting.com.

ACCOUNT MANAGER (New York, New York)

Whiting Consulting is searching for an Account Manager for our client, a the leader in dynamically-generated video, enabling e-commerce businesses to reinforce their brands and drive website traffic by creating limitless, high-quality, always up-to-date videos to showcase products and services. Our client’s software-as-a-service (SaaS)-based video generation platform helps customers personalize web experiences, enhance customer engagement, increase conversions and boost search engine ranking, ultimately improving marketing ROI

Responsibilities:

Serves as the primary business contact for customers.

Responsible for all client communications and conflict resolution.

Collaborate with internal groups to report negotiations status and receive ongoing support.

Keep track of customer’s orders, service performance, and data analyze for billing purpose.

Meet or exceed annual revenue goals.

Maintain and grow client relationships that support the achievement of multi-year revenue and growth goals.

Prevent customers churn.

Aware and in pursuit of opportunities for account growth.

 

Required Skills:

3+ years Account Management experience.

Experience working with SAAS recurring models.

Deep knowledge and understanding of the operational, product management and marketing aspects of online businesses.

Candidate must be willing to travel and communicate frequently with offshore offices and customers.

Excellent personal communications skills and ability to form personal relationships with customers and partners.

Achiever and sales oriented mentality.

 

Apply by sending your resume to resumes@whitingconsulting.com.

 

Manager/Director of Quality Assurance (New York, New York)

Whiting Consulting is searching for Manager/Director of Quality Assurance for our client. As a result of their continued growth and the success of their business model, we are searching for a Manager/Director of Quality Engineering. This role will be responsible for the growth, development and expansion of all quality-engineering programs within the company.

Responsibilities

Build and develop the QA organization to support the growth and diversification of the business.

Implement a continuous plan for growing and maturing the QA organization.

Guide the development of all QA processes across the organization.

Lead the development of all aspects of quality assurance including new product testing, regression testing, automation and load testing.

Support the operations team in the validation of multiple sites including disaster recovery and secondary sites.

In coordination with the operations and development teams, develop a plan for building and developing programs to measure and validate the technology we create.

“Hands in” involvement with QA team and Development

Required Skills and Experience

B.S./M.S. in Computer Science or equivalent discipline/experience.

15+ years experience as QA professional, with at least 10 years in a leadership role.

Proven experience with Agile Software Development methodologies and Scrum.

Excellent communication skills and customer oriented focus, with the ability to communicate at all levels of the organization from individual contributor to Senior Executive.

Experience working for a SaaS company.

Experience leading a distributed QA organization.

Experience testing large-scale, database driven Web sites.

Detailed technical knowledge of multi-tier/multi-site internet systems.

In depth understanding of distributed systems and how to evaluate performance and stability across these systems.

Deep experience with load, stress, black box and white box testing.

Proven ability to work cross-functionally with all departments to achieve and meet tight deadlines.

Outstanding organization skills.

Experience managing outsourced and offshore teams.

Strong background in Software Development Lifecycle (SDLC).

Experience with Agile Software Development methodologies.

Direct experience with QA automation tools (Selenium).

Desired Skills and Experience

Direct, recent experience testing disaster recovery sites and multi-site applications.

Direct experience building and developing multi-site QA teams.

Strong grasp of Internet technologies including HTTP, HTML, JSP and Java.

Apply by sending your resume to resumes@whitingconsulting.com.

2010 Graduates: BE Prepared!

Many of the current college graduates haven’t had any luck securing a full-time job yet with the condition of the current job market. As a recent college graduate, many more classmates than I expected with a Business Administration degree are looking for full-time jobs, rather than going to grad school for their M.B.A.  I couldn’t figure out why, if they had very little previous experience in the field they were looking at, or didn’t take the initiative to be continuously searching while finishing the end of the semester. According to a Michigan State University survey, there was a 40 percent decline in job prospects in 2009, but hiring has increased by 5.3 percent for 2010 college graduates with careers in the accounting and engineering industries, as stated by NACE. With the steadily increasing amount of jobs available in the market, one has to be able to stand out ahead of their competition if more graduates are simultaneously flooding the market searching for these additional jobs. An increased effort is needed to take a little step in job searching and preparing to be able to secure an interview.

Senior Accountant (New York, New York)

Whiting Consulting is looking for a Senior Accountant for our client, a growing international software company. The ideal candidate will have five years of experience, a degree in Accounting, strong computer skills, and excellent communications skills. In this progressive organization, you can contribute to the company’s vision and goals while being appreciated and rewarded for your hard work and ability to drive results.

Responsibilities

Manage the Canadian / U.S. payroll

Responsibility for maintaining the appropriate U.S. / Canadian payroll deductions

Payroll and payroll reporting using a third-party vendor

Monthly financial reporting

Accounts payable and expense reports

Monthly invoicing to clients

General ledger oversight

Reconciliation of monthly accounts, balance sheet, monthly journal entries and accrual entries

Assist in intercompany accounting

Special projects as directed

Requirements

5 + years in a service industry preferably software

Bachelor’s degree in Accounting required

Strong knowledge of payroll

Knowledge of true ups, W-2,941 forms W-3 & other related forms

Willingness to learn and grow with technology

Strong computer skills

General Ledger experience

Self-motivated, strong communicator, and works well with both clients and peers

Detail-oriented and the ability to work within deadlines

Knowledge of IFRS is helpful but not required

Apply by sending your resume to resumes@whitingconsulting.com.