Pre-Sales Engineer (Mount Laurel, New Jersey)

Pre-Sales Engineer with emphasis on Technical Customer Support… The position of Sales Engineer is an integral part of the sales organization and assists the sales team with pre-sales technical knowledge and presentations as well as being responsible for ensuring the technical win at customer accounts. The engineer will work closely with Account Managers and prospects as a subject-matter expert to demonstrate how a proposed solution meets and exceeds customer requirements. In supporting the sales organization the individual will provide support for product demonstrations, technical discussions, RFI, RFP, and general information security best practices. This is a fast-paced and rewarding opportunity.

Responsibilities

  • Maintain a high standard of technical competency.
  • Help to define sales strategy.
  • Assist Sales in a technical capacity closing complex deals.
  • Contribute to refining Sales processes.
  • Manage customer relationships and expectations.
  • Acquire and maintain advanced technical knowledge on Mimesweeper products.
  • Teach MIMEsweeper classes to internal and external clients.
  • Provide consulting services to customers remotely and on-site.
  • Provide support as needed to the Company personnel for internal projects.
  • Serves as primary technical point of contact for projects.
  • Participates in development of new products including the identification of new technologies applicable to the company’s product line.
  • Responsible for system integration especially in the installation and configuration of system software and firmware.
  • Define the Company’s product/service solution technology for specific customer opportunities.
  • Conduct technical presentations to customers on the company and our products.
  • Providing solution and technical level advice to Account Managers in sales planning and during customer meetings.
  • Identify projected financial and business benefits that will be delivered to customers through implementing solutions.
  • Ability to demonstrate complex software concepts and product capabilities in a business relevant manner.
  • Extensive experience of developing and delivering presentations to large and diverse audiences.
  • Strong customer interactions skills.
  • Working with prospects at both a technical and business level to show how Company solutions can provide value to them.
  • Possess demonstrable skills in customer-centric selling and a proven track record using it to help drive revenue.
  • Work with the sales team to strategize on sales approaches to develop business.
  • Ensure successful product evaluations and post sale installations when necessary.
  • Drive the technical pre-sales process and act as a technical resource for the sales team.
  • Perform Proof of Concepts with prospective customers and proactively follow up with customers and accounts.
  •  

    Skills & Experience

  • Excels in an environment that is demanding and requires multi-tasking.
  • Team-oriented work style.
  • Excellent verbal and written communication skills.
  • Ability to effectively work with other support organizations.
  • Must be organized and detail-oriented.
  • Ability to effectively deal with customers in person.
  • 2+ years of proven IT technical support experience.
  • High School Diploma required, college and/or technical degree a plus
  • Microsoft NT/Windows 2000 and/or 2003 experience.
  • Technical Certifications a plus (MCSE, CNE, MCP, SQL, etc.)
  • Experience with MIMEsweeper family of products helpful.
  • Occasional Evening/Weekend work.
  • Limited travel may be required, up to approximately 25%.
  •  

    Apply by sending your resume to resumes@whitingconsulting.com.

    Business Development and Channel Director (New York, New York)

    Whiting Consulting is searching for a high-energy, aggressive, results-oriented, and over-achieving individual to join our Business Development team as Business Development and Channel Director. The key responsibility for this position is driving new revenues and increased sales through the company’s existing SI and channel partners as well as identifying and signing addition channel and partner relationships.

    Duties and Responsibilities

  • Responsible for developing the strategy and execution of our channel partnership program focused on financial and insurance sector.
  • Maximize revenue by effectively recruiting new channels and managing the channel account relationship process.
  • Conduct needs analysis to understand client’s business objectives.
  • Create detailed channel account plans, potentially including: customer overview, business objectives, strategies, competitive situation, SWOT analysis, identify top opportunities, and able to initiate executive involvement when required.
  • Establish strong relationships with key channels, SI and consultant partners.
  • Creating and executing partner enablement plans.
  • Working closely with partner field organization to drive partner leads, qualified joint opportunities, and deals.
  • Presentations and meeting with customers together with partners sales teams.
  • Attaining an annual quota of qualified opportunities, successful POVs (Proof of Value), and revenue via partners.
  • Integrate into partner sponsored customer and partner sales events, training, sales meetings, etc.
  • Training to Company sales organization on working with the resell partner on opportunities.
  • Ability to work independently.
  • Essential Education, Experience and Skills

  • Require minimum 5 years of industry experience.
  • Comfortable negotiating multi-million deals, managing a complex sales process involving multiple stakeholders.
  • History working for a start-ups.
  • Proficient at building relationships and partnerships with senior level executives.
  • Experience identifying/initiating/developing partnerships and alliances with resellers, system integrators or solution providers in the financial services industry.
  • Experience in driving revenues through channel partners.
  • Successful experience creating strong pipeline together with Global SIs.
  • Exceptional presentation and interpersonal skills; Excellent relationship-building ability..
  • Familiar with the IT management, performance management, Application Management space.
  • Bachelor’s degree in Business Administration, Eng. or related fields, MBA a plus.
  • Profound experience and relationships with Financial service providers and Financial vertical in the Global SIs.
  • Advantage for previous experience with: Accenture, Cap Gemini, FIServ, FIS Global, Jack Henry, S1, Open Solutions.
  • Apply by sending your resume to resumes@whitingconsulting.com.

    SALES DIRECTOR (New York, New York)

    Whiting Consulting is searching for a Sales Director for our client, a the leader in dynamically-generated video, enabling e-commerce businesses to reinforce their brands and drive website traffic by creating limitless, high-quality, always up-to-date videos to showcase products and services. Our client’s software-as-a-service (SaaS)-based video generation platform helps customers personalize web experiences, enhance customer engagement, increase conversions and boost search engine ranking, ultimately improving marketing ROI

    Responsibilities:

  • Establish business relationships with E-commerce companies, which will license Company’s automated video commerce solution for their website. Manage the sales cycle from lead to closure.
  • Lead deal negotiations with customers.
  • Collaborate with internal groups to report negotiations status and receive ongoing support, Serve as the customer’s advocate within Company.
  • Meet or exceed annual revenue goals.
  • Maintain and grow client relationships that support the achievement of multi-year revenue and growth goals.
  •  

    Required Skills:

  • Successful B2B track record selling E-commerce solutions to Internet companies, with emphasis on E-commerce. Please note: we are looking for specific vertical experience in selling to and dealing with E-commerce companies. Please apply only if you are confident that you have gained significant results in this sector.
  • Deep knowledge and understanding of the operational, product management and marketing aspects of online businesses.
  • Ability to understand customer needs and find creative solutions based on Company’s product offerings.
  • Extensive personal network of relationships with executives in relevant prospective customer companies.
  • 5+ years Solution Sales experience.
  • Experience building strong business relationships with Clients at the Executive level.
  • Candidate must be willing to travel and communicate frequently with offshore offices and customers.
  • Excellent personal communications skills and ability to form personal relationships with customers and partners.
  •  

    Apply by sending your resume to resumes@whitingconsulting.com.

     

    Associate Producer (New York, New York)

    Whiting Consulting is looking for an Associate Producer for our client in the New York City area. The Associate Producer position is a supporting role to the Senior Producer staff member. The primary focus of this position is to support all day-to-day executions for the lifecycle of a promotion working with Internal staff and clients throughout the promotion by maintaining timelines, attending status meetings, working with Web based tools, and ensuring the timely production of deliverables. Internally, the Associate Producer will work directly with creative, customer service, and the technology group.

    Responsibilities

  • Set up agendas and draft meeting notes for all kick-off and weekly production calls
  • Serve as liaison for fulfillment; communicate with fulfillment vendor, internal Company constituencies, and client contact, as needed
  • Post creative/copy feedback for design team; following up on deliverables internally, as necessary
  • Manage the creative revision process for all copy and assets
  • Obtain client feedback and work with Creative to ensure revisions are made
  • Draft event briefs, detailed timelines, pre-event and post-event surveys
  • Assist Senior Producers to coordinate contests, after-party, sweepstakes and PR efforts
  • Monitor activity on a site that is live for blog trends, issues or noteworthy comments
  • Serve as back-up contact for Senior Producer with internal departments and clients
  • Coordinate party pack production as required
  • Provide regular written and verbal feedback to clients, including daily and weekly reports on screener and web data, blog posts, media highlights and early survey results.
  • Skills and Qualifications

  • 1 – 3+ years of account management and/or marketing experience
  • Minimum of 1 year with Client Interaction
  • Bachelors degree..
  • Strong attention to detail
  • Ability to be proactive and a problem-solver
  • Ability to work on multiple projects simultaneously
  • Web-savvy and current on Social Media platforms
  • Strong communication skills – Verbal and Written
  • Apply by sending your resume to resumes@whitingconsulting.com.

    Telesales Representatives (Denver, Colorado)

    Whiting Consulting is searching for Telesales candidates for our client in the New York City area.

    Telesales representatives work directly with the Strategic Accounts Team (SAT). You will be responsible for assisting the SAT by penetrating new accounts, qualifying prospective clients, and generating revenue opportunities. As a Telesales representative, you will be the first in contact with Fortune 500 marketing teams on behalf of our client. This is an entry level position for our SAT. You do well, and you will move up.

    Your MO will be to effectively contact, penetrate, and participate in the presentation of Company capabilities to key decision makers at some of the largest, savviest brands in the USA.

    Responsibilities

  • Create and execute account penetration strategy using e-mail and cold calling
  • Keep updated on prospective client’s business and related industry trends
  • Work closely with the SAT to identify key accounts
  • Learn and present Company capabilities to prospective clients
  • Work with SAT to transition qualified prospects to the appropriate SAT member
  • Provide weekly progress reports to manager
  • Requirements

  • Strong interpersonal skills with the ability to communicate effectively and persuasively via written and verbal communications with team members and prospective clients
  • Proficient with Microsoft Office
  • Highly-organized with attention to detail
  • Adept multi-tasker. Do you enjoy juggling?
  • Strategic thinker; focused but still has the ability to think outside the box
  • Results driven
  • Ability to work in a fast-paced, creative-thinking, and ever-evolving marketing industry. Can you keep up?
  • Qualifications

  • BA or BS degree – (preferably in marketing, communications or business admin)
  • Or
  • Relevant experience of 2+ years in the agency, marketing or ad sales industry
  • Apply by sending your resume to resumes@whitingconsulting.com.

    Customer Care Specialist (NYC area)

    Our client, a pioneering word-of-mouth marketing company, is seeking an exceptional Customer Service Specialist to assist all their members with the solutions they need to flourish in the Company’s experience. As one of the Customer Care team members, you will work alongside other Customer Care Specialists to assist our hosts and guests with all of their party-related questions. This is not a call center, and unlike other Customer Care positions you will be responsible for more than simple questions and answers and you will also be part of a problem-solving unit that can and will constantly design new ways to conduct our Customer Care policy. The Customer Care Specialist will report directly to the General Manager of Customer Care, and will interact with several other departments on a daily basis, including Production, Web Content Development and Public Relations.

    Responsibilities

  • Answering all inquires – with the majority of responses originating in e-mail form.
  • Handling and reviewing all social content uploaded to the web site (photos, videos, blog comments, etc.).
  • Directly assisting in the fulfillment of all parties.
  • Special projects such as sweepstakes, host contests and PR outreach.
  • Requirements

  • Excellent writing skills, preferably with writing experience in a number of different mediums.
  • Ability to work in a fast paced environment juggling multiple projects at once..
  • Exceptional communication skills – ability to interact with all types of people and all types of varying situations.
  • An understanding of project objectives and know how to drive solutions in multiple ways.
  • Developing and maintaining current and new customer relationships.
  • Ability to think on your feet and offer creative solutions to difficult problems.
  • Experience working independently while still being part of a greater team.
  • Spanish speakers are a plus.
  • Apply by sending your resume to resumes@whitingconsulting.com.

    Sales Manager (New York City area)

    Whiting Consulting is looking for a Sales Manager for our client in the New York City area. Heading up the Sales team, this individual will take full responsibility for the ‘functional sell’ of our client’s main product systems and modules to new and existing Company clients.

    Responsibilities

  • Completion of high quality responses to prospective client RFI’s (request for information) and RFP’s (request for proposal).
  • Participate in the qualification process of prospects.
  • Feed market trends to local product management to support the creation of a local product strategy.
  • Ensure the development of a strong infrastructure for the sales process.
  • Mapping requests from the customer with the product and services offered by the product.
  • Overall responsibility for delivery of detailed product software and company presentations.
  • Responsible for the project management of product workshops carried out during the sales process with the capability of moderating these workshops.
  • Ensure detailed information transfer from the sales process to the implementation team after a contract has been signed.
  • Ensuring that proper information has been passed onto local product management to sign off product gaps.
  • Gain overall knowledge of all areas in the product and become an expert in certain areas of the system as well the financial functions that are supported in these areas.
  • Negotiate contract pricing and overall responsibility for legal matters.
  • Skills and Requirements

  • Excellent communication and presentation skills both written and verbal.
  • Excellent problem solving skills and a solution focused attitude.
  • Methodical, hardworking, enthusiastic and an ability to work well under pressure.
  • Flexibility and willingness to travel (up to 60%).
  • Business knowledge of Asset Management and the business processes around this.
  • Excellent customer relation skills, with the ability to focus on and understand customer requirements within the context of the Company’s highly scalable solution.
  • Ability to identify market trends that may have an impact on corporate sales techniques.
  • Experience of motivating and coaching pre-sales teams through successful methodologies to ensure that pre-sales professionals have all the necessary skills to meet their targets.
  • A natural leader amongst team members, clients and other employees within the Company.
  • Strong negotiating and capacity management skills.
  • Highly-organized with excellent time management skills.
  • Experience of managing a successful presales team.
  • Experience of functional selling or implementation of the flagship product or similar products is a strong benefit.
  • A degree in economics, finance, mathematics or equivalent.
  • Relevant client side experience.
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